WordRise Support
Contact WordRise support by email at wordrise.support@gmail.com or visit our support page.
What we can help with
- Account access and email verification
- Password reset issues
- Notification / reminder questions
- Quiz or daily word plan bugs
- Account deletion requests
- Data or privacy questions
Before you email
- Check spam/junk for WordRise verification or password emails.
- Confirm notifications are enabled in Profile → Change Plan and in device settings.
- Include your registered email and device model (Android/iOS + OS version).
- Describe steps to reproduce any bug.
Account deletion
Prefer in-app deletion: Profile → Account Settings → Delete Account. See Account Deletion.
If in-app deletion fails (e.g. re-authentication required), email wordrise.support@gmail.com from your registered address.
Response time
Support response times are not guaranteed during beta/early release. We aim to reply within a few business days.